Returns
We want you to love your jewelry from Merry Made. If you're not completely satisfied with your purchase, we're here to make it right.
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery. Items must be:
- Unworn and in original condition
- In their original packaging
- Accompanied by a receipt or proof of purchase
To start a return or exchange, please email us at merrymadejewelry@gmail.com with your order number and reason for return. We'll walk you through the process from there.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
- Final sale items
- Custom or personalized jewelry
Refunds
Once we receive your return and inspect the item(s), we’ll notify you by email. Approved refunds will be processed to your original payment method within 5-7 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or we made a mistake with your order.